Job Description

Join Our Team at Spartanburg Regional Healthcare System as a Senior Benefits Specialist (Hybrid)!

At Spartanburg Regional Healthcare System (SRHS) , we are more than just a healthcare provider - we are a vibrant, community-focused network dedicated to improving the health and lives of those we serve across Upstate South Carolina. With a legacy of compassionate care and clinical excellence dating back to 1921, SRHS includes a comprehensive range of services, from acute care hospitals to outpatient facilities, and is powered by a team of mission-driven professionals who make a meaningful impact every day.

We are looking for a Senior Benefits Specialist to join our HR team onsite and play a key role in supporting and enhancing our employee experience. If you are a proactive problem solver with a passion for helping people navigate the complexities of benefits, this is your opportunity to make a difference at one of South Carolina’s most respected healthcare systems.

What You Will Do:

As a Senior Benefits Specialist , you will be responsible for the day-to-day administration of a wide range of employee benefit programs, including health insurance, retirement plans, life insurance, and leave of absence management. This role is ideal for a seasoned HR professional who excels in communication, thrives on resolving complex benefit inquiries, and is committed to continuous improvement.

Key Responsibilities:

• Serve as the primary escalation point for benefits specialists, resolving complex issues related to enrollment, billing, and claims.
• Assist employees in interpreting medical Explanation of Benefits (EOBs) and ensure the accuracy of claims processing.
• Maintain and update process documentation; lead training initiatives and implement process enhancements.
• Investigate and resolve benefit inquiries from employees, HR partners, and third-party vendors.
• Partner with the employee relations team on matters involving FMLA, ADA, and related leave policies.
• Ensure all benefit programs comply with federal, state, and local regulations.
• Perform audits and quality checks on benefits data to ensure accuracy and compliance.
• Manage life insurance death claims, including communication with beneficiaries, mortuaries, and insurers.
• Lead new hire benefits orientations and assist employees with self-enrollment in benefit programs.
• Conduct one-on-one onboarding sessions with physicians and support enrollment in benefit and deferred compensation programs.

What We Are Looking For:

Minimum Qualifications:

• High school diploma or GED.
• At least 3 years of experience in human resources or benefits administration.

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience working specifically with employee benefits.
• SHRM-CP or SHRM-SCP certification.

Why Choose SRHS?

Working at SRHS means being part of an organization that truly cares - about patients, employees, and our community. You will be surrounded by dedicated colleagues in a collaborative environment where your voice matters, your work is valued, and your growth is supported.

Ready to take the next step in your HR career? Apply today and help us continue building a workplace where people feel supported, valued, and inspired.

Get To Know Us!We invite you to reach out if you are seeking an opportunity to make a difference! Our long tenured team members are hardworking, supportive, compassionate with excellent clinical skills. We enjoy partnering with patients and their families to impact care in our community. * Sign-On Bonus Available for Eligible Roles/Experience! Are you looking for a CHANGE? We encourage you to consider relocation to Spartanburg, South Carolina (where our state motto is smiling faces, beautiful places)! We are a family friendly community located in the top 10 of most desirable places to live in the United States, number 1 place to live in South Carolina, and number 8 in the nation for millennial growth. The Upstate is located in the foothills of the Blue Ridge mountains and is rich with industry, shopping, hiking, boating, kayaking, skiing (water and snow), and foodie’s love our restaurant scene! We are close to Charlotte and not far from Atlanta with beaches less than 4 hours away. We enjoy 4 seasons and have a GREAT cost of living! Our Service Area: We proudly serve patients across:. Spartanburg, Cherokee, Greenville, and Union counties in South Carolina. Polk County in North Carolina. Ask us about our relocation assistance + Employees Discounts on apartment homes (and more!). Our Healthcare System. Spartanburg Medical Center - Church Street Campus. Spartanburg Medical Center - Mary Black Campus. Spartanburg Hospital for Restorative Care. Pelham Medical Center. Cherokee Medical Center. Union Medical Center. Ellen Sagar Nursing Center. Woodruff Manor . Medical Group of the Carolinas - 500 physician practices. Regional HealthPlus (RHP)\. Spartanburg Regional Foundation. Gibbs Cancer & Research Center. AccessHealth. The Sports Medicine InstituteSRHS is a 5-hospital system located in Spartanburg, SC. We are a teaching organization with a Level 1 Trauma designation, Bariatric Center of Excellence, Stroke Certified, Chest Pain Accreditation, Heart Failure Accreditation, CARF Accreditation, and we are hiring NOW in these specific areas: • Critical Care• ED• Cardiac• Women’s• Med-Surg• Med-Tele• Oncology• Inpatient Rehab• Hospice• Home Health

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